If the employer has not been confirming the student's placement attendance, you can choose to resend the attendance emails to (1) the employer, (2) yourself to confirm on the employer's behalf.
To resend attendance emails, follow the instructions below:
1. Once logged in, click into the 'Placements' module.
2. In the search bar on the top right of the page, search for the placement. You can do this by typing in the student name or the employer organisation name.
3. Select the placement from the drop-down. This will open up the placement record.
4. In the 'Employer Work Placement Manager' panel of the placement record, you will see 3 checkboxes, and 3 buttons that will allow you to control the automatic emails that are sent out from the platform.
5. Use the checkboxes to select who you like to resend the attendance email to:
- 'Send Emails to the Work Placement Manager': Selecting this option means you want to resend the attendance emails to the employer contact listed above.
- 'Send Emails to the Work Experience Coordinator': Selecting this option means you want to divert these emails to the work experience coordinator at the college responsible for this placement instead. This member of staff will be confirming the student's placement attendance on the employer's behalf.
6. Once you've selected who will be receiving the attendance emails, scroll to the top of the placement record and click 'Save'
7. To resend the attendance email, scroll back down to the 'Employer Work Placement Manager' panel and click on the 'Resend Latest Attendance Confirmation Email' button.
8. Once completed, scroll to the top of the placement record and click 'Save'
9. The email has now been resent to the recipient selected. This is evidenced in the audit trail on the placement record.
